Support

Got stuck? We're here to help!

Our support resources are designed to help you with questions or issues using Bitpowr.

If you find something unclear in the docs or have suggestions, let us know by making an edit or you find a bug in the Bitpowr API dashboard, please report it in this Gitlab repo, along with a detailed description and steps to reproduce the issue.

Technical Support

If you have issues using Bitpowr APIs or need help getting started with your integration, please chat us up on the Bitpowr Telegram community channel, and our customer engineering team will help out.

Customer Support

If you have a question about Bitpowr capabilities that isn't answered in the docs or for details about pricing, contact Sales to learn more.

Expected Response Time

We strive to provide timely support to all our users. Our expected response time for user inquiries is within 24 hours during business days.

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Response Time

Response times may vary depending on the complexity of the inquiry and the volume of support requests we receive.