If you encounter issues while using Bitpowr’s API, this resource will help you understand and troubleshoot any errors you may encounter.
Common Error Codes
Error Code
Meaning
Description
400
Bad Request
The server could not understand the request due to malformed syntax.
401
Unauthorized
Your API key is wrong.
403
Forbidden
The endpoint requested is hidden for administrators only.
404
Not Found
The specified endpoint could not be found.
405
Method Not Allowed
You tried to access an endpoint using an invalid method.
406
Not Acceptable
You requested a format that isn't JSON.
429
Too Many Requests
You're requesting too many endpoints! Slow down!
500
Internal Server Error
We had a problem with our server. Try again later.
503
Service Unavailable
We're temporarily offline for maintenance. Please try again later.
This detailed guide provides a comprehensive list of Bitpowr API-related error messages, including issues with authentication, authorization, resource constraints, and more.
Authentication and Authorization Errors:
Error Message
Description
MISSING_AUTH_HEADER
Specific auth header is missing, ensure you pass the right header params for access.
INVALID_AUTHORIZATION
Invalid Authorization. ensure you pass Bearer|Basic |apikey.
INVALID_AUTHORIZATION_METHOD
Invalid authorization method, try an authorized method to continue action.
INVALID_API_KEY
The invalid API key passed; ensure the correct API KEY to continue the action.
EXPIRED_API_KEY
Account API KEY is expired; kindly reach out to the team.
DISABLED_API_ACCESS
API request has been disabled for your organization; kindly contact the team.
ACCOUNT_ACCESS_DENIED
You don't have permission to access the account.
API_KEY_DEPRECATED
The API key used is no longer supported. You can reset your API KEY on your dashboard.
Resource and Subscription Errors:
Error Message
Description
RESOURCE_EXCEEDED
Resource exceeded, reach out to the team to upgrade to a new plan or add addons.
NO_ACTIVE_SUBSCRIPTION
Subscription is not active. Kindly reach out to the team.
EXPIRED_SUBSCRIPTION
The monthly commitment ended; kindly reach out to the team.
Organization and Account Errors:
Error Message
Description
DEACTIVATED_ORGANIZATION
Your organization has been deactivated; kindly contact [email protected].
ORGANIZATION_NOT_FOUND
Organization not found. please confirm the organizationId/api key again.
INVALID_ORGANIZATION
The organization ID is invalid.
ACCOUNT_NOT_FOUND
This account cannot be found. Please confirm the account again.
ACCOUNT_IS_FROZEN
This action cannot be completed, account has been frozen.
ASSET_NOT_FOUND
This asset cannot be found. Please confirm the asset details are correct.
Address and Transaction Errors:
Error Message
Description
ADDRESS_NOT_FOUND
Address not found. Ensure the address/account has already been created for the right asset.
INVALID_ASSET_TYPE
The asset type you entered is invalid; kindly check the supported assets in the selected environment and try again.
INVALID_ADDRESS
Given address is invalid
TRANSACTION_NOT_FOUND
This transaction cannot be found. Please confirm the transaction and try again.
